![]() Customer ServiceĬustomer service representatives for billing/account inquiries will continue to be available by telephone and email to assist residents. The department will continue reliable snow removal and road treatment operations in the event they are needed. The City’s Bulky Waste Program is available to residents who have their trash and recycling collected on the curbside at their homes. You may contact them at 41 for details and fee information. The Lenox Waste Transfer Facility accepts items from Pittsfield Residents. The City is working on reopening this important area for Residents. The Casella Waste Transfer Station’s Residential drop off area is temporarily closed. The Casella Waste Transfer Station Residential Waste Drop Off In-person permit applications at department offices on 100 North St.In-person payments at department offices on 100 North St.Office hours are Monday - Friday 8:30 a.m. These actions are intended to mitigate potential exposure to our employees and residents and maintain continuity of operations In-person Services Reduced Due to the Coronavirus (COVID-19) pandemic, the Department is implementing several precautionary measures to protect the health and safety of essential staff. The Department of Public Services & Utilities and its employees pride themselves for the continuous and reliable services, which are critical to daily life. Update on Pittsfield Public Services Changes and Reduction in Services During COVID-19 Pandemic ![]()
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